The emergence of COVID-19 and recent technological upgrades have made it possible for businesses to outsource tasks to remote workers located anywhere across the globe. The need to cut down on operational costs has seen the hiring of remote workers soar in 2020 for all businesses regardless of their size. If you are overloaded with work and you are not ready to recruit more in-house employees, you might explore the benefits of hiring virtual admin workers. Virtual admin employees offer the best solution for a myriad of jobs.
What is a virtual admin?
A virtual admin is like your regular employee who works for your organization. However, instead of coming into your physical location, virtual admin staff provide their services remotely. The virtual worker operates from their home office but can access your crucial planning documents, including shared calendars, booking systems important documents and more remotely.
Virtual admin employees’ everyday tasks include everything from taking inbound phone calls, process outbound calls, scheduling appointments, managing email and more. As working from home becomes more acceptable to workers and employers, the demand for skilled virtual admin employees is set to grow.
The top 5 benefits of hiring virtual admin staff
Hiring regular employees is quite costly, and apart from their salary and benefits, you will have to worry about government compliance issues. The COVID-19 pandemic has worsened prospects for many businesses in and if you are looking for ways to save on costs and emerge from the crisis unscathed, consider hiring virtual admin employees.
The benefits of outsourcing work to virtual employees means you will need less space and fewer employees to worry about on your payroll and benefits schemes. Hiring remotely also enables you to cut down on the cost of buying new office equipment and work tools such as computers and telephones. Fewer in-house employees in the office also mean lighter expenditure on utilities such as water and electricity bills.
Free Up Time
Anyone who owns a business understands many things compete for your attention, and there is a real chance of ignoring less urgent but essential tasks. A virtual admin employee will help you handle these tasks to focus your valuable time and energy on complex and sensitive work. Some of the routine admin tasks to outsource include appointment management, answering calls, processing outbound calls, and management of your social media accounts.
Scale Your Business
Working with virtual employees comes with a lot of flexibility. If you need more help for a seasonal demand or rush job, instead of hiring permanent employees, consider hiring a VA whom you only engage when a need arises. In the future, should there be a need to cut the labor cost to improve margins, it will be much easier to let go of remote employees than a permanent one. Generally, hiring a virtual admin is a good strategy for scaling your business upwards or downwards without incurring huge costs.
Higher Retention Rate
A skilled virtual admin is an employee in every sense of the word. As with your other employees, it is only natural to worry about their retention. The retention rate of a VA is much higher when compared to that of the in-house employees. Once you offer your virtual worker training and establish a good working rapport, their chances of leaving you for another employer are relatively minimal. Besides, they also enjoy a flexible working schedule that allows them to work with more than one employer.
Access to a Skilled Team
Recruiting virtual admin workers gives you a chance to create a small team of highly qualified, competent, and effective professional individuals.
Consider hiring a virtual admin team to benefit from a flexible workforce, lower overhead costs, and streamlined business operations. OnePoint Connect offer complete virtual admin services and specialise in making life easier for hundreds of business owners nation-wide. Whether you’re a startup or SME looking to outsource day-to-day workload, our flexible pricing packages allow us to cater to all business sizes and types.